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Trust. A common language. Shared norms.
In high-tech, high-pressure environments—from aviation and complex operations to business transformation and AI-enabled work—misunderstandings travel quickly. Weak assumptions go unchallenged, risk stays unspoken, and people can become disconnected from their team and work.
Based on teaming in high-risk, high-performance environments, we support teams to give feedback clearly and receive it calmly.
In today’s world, employee engagement is more important than ever, whether you’ve been managing virtual, cross-cultural teams around the world or whether you’ve embarked on your first leadership role. With Feedback First, you gain actionable insights through relevant tips and tools that will help you get results.
It has been said that to avoid learning and growing, do nothing, say nothing, but end up, being nothing. In high-performance organizations, feedback is a sine qua non. Anybody interested in creating such organizations would do well to become familiar with Evekink and Becker’s CLEAR + CALM model that demonstrates ingeniously how to manage feedback from the giver and receiver’s point of view.
Feedback is not criticism. Feedback First shows us that knowing the difference could save your life or your job or your company.
Ken Blanchard said that ‘feedback is the breakfast of champions’ I personally believe that this is true and more important than ever. In a world which is changing so fast, receiving honest and constructive feedback is paramount to be able to adapt and stay relevant. At Amadeus we have been working with the CALM and CLEAR model as it sets the foundation for an agile and transparent culture.
Build the feedback habits that help people working with advanced technology stay sharp, responsible, and connected.
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